The firm employs impoverished citizens to collect organic waste in the slums and send it to the processing centre. This involves creation of several small-scale enterprises in different neighbourhoods, which acts as part of a de-centralized waste management model. Their operations include house-to-house waste collection, composting of the collected waste by sending them to the composting plants and marketing of the compost and recyclable materials to interested buyers and businesses. According to the founders. this form of community-run operation establishes Waste Concern as an overarching social organisation that not only aims to empower its employees but also, increase their quality of life.